NORMI™ Medical Advisory Board
FOR IMMEDIATE RELEASE — March 1st 2025
*A NormiCanada Medical Advisory Board – is in Development – for Canada – Stay Tuned for Updates!
NORMI™ Establishes Medical Advisory Board to Strengthen Assessment & Remediation Standards
Board Led by Environmental Illness Expert, Dr. Andrew Heyman, MD, Brings Clinical Insight to Mold Remediation Practices
[Abita Springs, LA] — The National Organization of Remediators and Microbial Inspectors (NORMI™) proudly announces the formation of its Medical Advisory Board, chaired by renowned environmental health expert Dr. Andrew Heyman, MD. This initiative represents a major milestone in aligning remediation practices with medical science—giving indoor air quality (IAQ) professionals, mold remediators, and water damage restoration specialists the tools to deliver safer, more effective outcomes for clients affected by mold-related illness.
The Medical Advisory Board will help refine NORMI’s training programs and enhance industry best practices—particularly through validation of the Level Four Protocol, the foundation of the NORMI Certified Remediation for Sensitized Individuals (NCRSI™) credential.
Why It Matters for IAQ and Mold Professionals
For years, remediation teams have faced a common challenge: the home or building is “cleaned,” but the client still experiences symptoms. The problem? Most protocols aren’t designed with environmentally sensitized, chemically sensitive, or immune-compromised individuals in mind.
The Level Four Protocol, now endorsed by top environmental medicine professionals, fills that gap—empowering contractors to:
- Address mold and microbial contamination beyond visual or structural signs
- Reduce biotoxin loads for clients with inflammation, asthma, MCS, and related sensitivities
- Prevent callbacks, post-remediation complaints, and loss of trust
“Too often, our members fix the building, but the people inside stay sick. With this collaboration, we now have a protocol that speaks to both sides of the equation,”
— Doug Hoffman, Executive Director, NORMI™
Bridging Remediation and Medicine
The Medical Advisory Board, chaired by Dr. Heyman, includes leading figures in functional medicine, neuropsychiatry, and pharmacology who understand the health consequences of poor indoor environments:
(click on each image below for more information)
“This collaboration is long overdue,” said Dr. Heyman.
“Patients are being treated for mold-related illnesses while still exposed to the source. The Level Four Protocol finally gives remediation professionals a clear path forward. The NORMI™ Medical Advisory Board has reviewed the NORMI™ level 4 protocol and validates it as implemented by the NORMI™ trademarked NCRSI (Certified Remediation for Sensitized Individuals) professional, as medically sound remediation and offers a superior alternative to the industry standard which often fails the needs of sensitized patients.”
Protocol Approved and Aligned with Industry Standards
The NORMI Level Four Protocol was officially reviewed and endorsed by the Medical Advisory Board as the most effective remediation model for sensitized individuals. It is fully aligned with IICRC S-520 and provides a step-by-step framework for assessing and remediating complex indoor environments.
Professionals who earn the NCRSI™ credential through NORMI training are now equipped with a clinically validated process that enhances credibility and improves outcomes.
More Visibility. More Trust. More Referrals.
Certified professionals are featured in the NORMI Pro Locator at www.NORMIPro.com, giving consumers and physicians direct access to IAQ and remediation experts trained to handle the toughest environmental health cases.
“Doctors want to refer their patients to someone they trust. Now, with medically backed training and credentialing, our members can confidently serve that need,”
— Doug Hoffman
Why the Industry Is Paying Attention
- Helps mitigate liability and increase success rates in sensitive environments
- Provides competitive edge for IAQ, mold, and restoration firms
- Establishes trusted relationships with health professionals and referral networks
- Meets growing market demand for medically informed remediation
A NormiCanada Medical Advisory Board is in Development – Stay Tuned for Updates!
____________________________________________________________________
Coverage of Awaab’s Law announcement – October 27, 2025
There has been widespread national, regional and broadcast coverage today on the department’s announcement on new laws now in force protecting social housing tenants from emergency hazards and damp and mould.
Awaab’s Law is a legacy to two-year-old Awaab Ishak who tragically died from prolonged exposure to mould and the reforms will improve the lives for tenants and families living in all four million of England’s social rented homes.
The changes mean landlords must fix emergency health and safety hazards within 24 hours of reporting, while they must also investigate significant damp and mould within 10 working days of being notified and then make properties safe in five working days.
National coverage can be seen in The Guardian, The Independent and The I who report the government has committed to extending Awaab’s law to the private rented sector through the Renters’ Rights Bill. The Mirror and Sky News also focus on Awaab’s story with comments from his father in the pieces, while Sky News have also run an explainer video sharing the story.
An op-ed from the Secretary of State is carried in Manchester Evening News on the ‘tragedy’ and ‘moment of shame for Britain’ when Awaab Ishak died in 2020. The piece states, ‘this can never happen again’ and praises Awaab’s parents for ‘their incredible fight for justice’.
Elsewhere, in broadcast coverage BBC News has run an in-depth piece on the introduction of Awaab’s Law and the history behind its name and carries comment from the Secretary of State highlighting the law will give tenants a ‘stronger voice and force landlords to act urgently when lives are at risk’. ITV News hasalso reported on the new rules coming into effect, focusing on the £1 million fund aimed at creating new ways of helping tenants engage with their landlords and have more influence over decisions affecting them.
The Big Issue carry a piece by Joe Carpenter, an author and previous social housing maintenance worker, who wrote of his experience working on the frontline and seeing the challenges faced by the sector first hand.
The Secretary of State took part in the morning broadcast round and was interviewed by Times Radio, Sky News, BBC Breakfast, LBC, Radio 4 Today programme, Good Morning Britain, Bauer and GB News, with much of the focus on Awaab’s Law.
Housing Secretary Steve Reed said:
“Everyone deserves a safe and decent home to live in and Awaab Ishak is a powerful reminder of how this can sadly be a matter of life or death.
“Awaab’s family has fought hard for change and their work to protect millions of tenants’ lives will live on as a legacy to their son.
“Our changes will give tenants a stronger voice and force landlords to act urgently when lives are at risk, ensuring such tragedies are never repeated.”